AAA Northern New England is seeking applicants for the position of Member Service Counselor in the Portland, Maine Branch.
This position is the first point of member contact in a Branch office. In the Branch Member Associate role, you will greet members and determine the nature of the service required, while educating customers on the added value of a AAA membership through cross-selling services. You will provide travel related materials, assist with maintaining new and existing memberships, and provide sales leads to other departments as appropriate to achieve individual, Branch, and organizational goals.
AAA offers a comprehensive benefits package that includes: Medical, Dental, Vision, 401(k), and a Pension plan.
- High school diploma, G.E.D. or equivalent certificate required
- 2 years of college or related work experience preferred.
- Excellent verbal and written communication skills.
- Demonstrate customer service skills to engage and provide legendary service.
- Ability to navigate Windows, Outlook, Word, and Internet/Intranet
- Successful completion of a Background check and drug test
AAA is an Equal Opportunity Employer
AAA Northern New England complies with the Maine Recreational Marijuana Law
About this company
As an affiliate of the nationwide AAA network, our organization affords you the same benefits and reputation that come with AAA. Backed by the strength and leadership of the well-recognized and renowned AAA name, you’ll experience a level of professional quality and stability second to none. Joining AAA means a level of career opportunity that reaches far beyond what you might think. Our broad range of products and services encompasses much more than the emergency roadside assistance and discounts that we are known for. In fact, our insurance, financial, and travel services are just a few of the many sides of AAA that you’ll discover when you grow your career with us.
AAA NNE provides equal opportunity to all persons and prohibits unlawful discrimination because of race, color, religion, age, national origin, sex, sexual orientation, marital status, Vietnam Era or special disabled veteran status, or a physical or mental disability.
Location/Region: Portland, ME